Delivery Supervisor
AVAILABLE JAN 2023
Job Description:
The Delivery Team Lead is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment.
Manage a group of 15-23 delivery drivers (CDL certified), BOX TRUCKS ONLY, CDL not required for company vans.
Answer Field customer calls regarding deliveries and ensure 100% customer service
Ensure store delivery time windows are met daily
Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force
Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides twice a week, minimum
Maintain process improvement to further enhance productivity of deliveries
Ensure compliance of Department of Transportation and PBC safety standards
Conduct team meetings and safety training to ensure that preventive measures are enforced
Demonstrate strong oral, written and interpersonal skills
Possess very strong organizational and prioritizing skills
Have a highly developed sense of urgency
Demonstrated results in improving business performance through leadership
Qualifications:
A minimum of 2 years managing frontline employees
Bachelor’s degree and/or equivalent work experience
Ability to work a flexible schedule including early mornings (4am-6am start), evenings and/or weekends. Work week will be Monday-Friday
Class A, CDL certified not mandatory but recommended
Must be willing and able to lift up to 40 lbs. periodically
This position is limited to persons with indefinite right to work in the United States
Must have a valid driver's license
Safe driving record strongly preferred
Covid-19 vaccination may be a condition of employment dependent on role and location. For specific information, please discuss role requirements with the recruiter