Call Center Support Reps

Position Responsibilities

• Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

• Communicate with customers via phone, email and chat.

• Solve customer problems and find best possible solutions.

• Provide knowledgeable answers to questions about products, pricing and availability.

• Respond to inquiries and answer service status questions.

• Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

• Must possess the ability to follow directions and do not need to be redirected multiple times. 

Minimum Requirements

• High school diploma or equivalent 2+ years of relevant experience preferred but not required. 

• Desire to provide the best possible experience for our customers.

• Min age required is 16. Will Train.

• Thrive in a fast-paced environment.