Advocate Caseworker

Advocates can perform a variety of different roles including advocating for clients who lack capacity, to ensure their best interests are safeguarded and their rights are upheld.

Volunteer Advocates work with vulnerable clients in the community, and in mental health settings, to address issues such as housing, benefits or access to services. Some of the duties and responsibilities of a Caseworker include documenting case history, preparing reports and serving as a liaison between families, government organizations, schools, courts and other essential services. Here are some of the daily duties of a Caseworker:

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• Filing and maintaining case history reports

• Interviewing clients to assess their situational needs

• Determining which services and assistance are necessary

• Serving as a liaison between the client and social, financial, health and legal services

• Developing a plan of action to improve the client’s well-being

• Planning regular follow-ups to assess progress and additional needs

• Reviewing and modifying plans as circumstances change for the individual